General
Shuttle service (Paid)
Air conditioning
Family rooms
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Non-smoking rooms
Room service
Pet bowls
Safety features
Face masks for guests available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Safe
Security alarm
Spa
Hot tub/Jacuzzi
Massage (Paid)
Fitness center
Fitness
Spa facilities
Spa
Sauna
Front Desk Services
Concierge
Baggage storage
Tour desk
Express check-in/out
24-hour front desk
Invoice provided
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Mobile app for room service
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Cleaning Services
Ironing service (Paid)
Laundry (Paid)
Outdoors
Sun deck
Terrace
Food & Drink
Breakfast in the room
Restaurant
Activities
Bicycle rental (Paid)
Business Facilities
Business center
Beach
Beach chairs/Loungers